All posts by: Rachel Elam

About Rachel Elam

Rachel Elam is the Director of Client Services at Pharos Resources. She joined the Pharos team in August 2013 and now works around the clock to ensure every client is meticulously cared for by providing clear implementation of the software and follow-up support. Rachel also manages the Help Center that connects all Pharos users to an active online community for ideas, questions, and feedback. Rachel’s prior experience includes working with the Career Center and Business Services at Abilene Christian University, where she engaged students and faculty on a daily basis with exceptional customer service and project management. Rachel received her B.S in Art Education from ACU.

It’s one of our team’s favorite days of the year — National Lighthouse Day! We’ve been posting lighthouse facts and quotes from our team about what lighthouses symbolize to us throughout the week on social media. If you missed it, check out #NationalLighthouseDay or #PharosLighthouseAwards on our Facebook, LinkedIn, or Twitter profiles. Today, we finish […]

“Unlike most higher education software companies that essentially ‘sell software, and wish the university the best of luck,’ Pharos Resources is in the trenches with its clients and constantly develops new approaches and practices to serve as an extension of the campus.” We are grateful to be recognized as one of Education Technology Insights’ Top […]

Pharos Resources is proud to announce a partnership with Skyfactor, a Macmillan Learning Company, to provide stronger identification, assessment, and solutions to improve student retention and success. The partnership will integrate Skyfactor’s product Benchworks’ New Student Survey which provides insight into how new students are acclimating to college with Pharos 360, a tool that enables […]

We’re back in Florida to join ABHE’s Annual Meeting. Stop by Booth 212 and talk to Matt Boisvert and Rachel Phillips-Buck to learn about our Relational Retention approach to student success! Leveraging Cultural Insight for Adaptive ChangeFebruary 20 – 22, 2019Rosen Plaza HotelOrlando, FL

We are kicking off our 2019 conference season at CCCU’s Multi-Academic II Conference. Matt Boisvert and Rachel Phillips-Buck will be in Florida to meet with Campus Ministry, Academic Affairs, and Student Development professionals. Multi-Academic Conference IICampus Ministry, Academic Affairs, Student Development February 13-15, 2019Hilton St. Petersburg BayfrontSt. Petersburg, FL

The next stop for us in 2018 is San Antonio, Texas. We’re excited to exhibit at the 37th annual FYE conference. Matt Boisvert and Rachel Phillips-Buck are looking forward being with those in attendance.   37th Annual FYE February 10 – 13, 2018 Grand Hyatt San Antonio San Antonio, Texas   Will you be in attendance? Let us know […]

We are kicking off our 2018 conference season at CCCU’s International Forum in Dallas, TX. Four of our team members will be in attendance: Matt Boisvert, Rachel Phillips-Buck, Rachel Elam and Loree Houghton. We look forward to catching up with familiar faces and meeting some new ones!   We’re also excited to announce two of our partner […]

Our partner and client, McLennan Community College, is hosting a Completion Summit on Friday, February 17. If you are near the Waco, TX area, we hope you can join us! Building Success: Tools to Help Students Complete February 17, 2016 McLennan Community College Waco, TX Session Topics: (tentative schedule) Gaining Faculty Buy-In: Creating a Network of […]

We’re so excited to kick off our 2017 conference season by attending CCCU’s Presidents Conference again in Washington, DC. Our President, Matt Boisvert, will be in attendance and hopes you’ll stop by our table to find out how Relational Retention empowers your plan! We’re proud to serve our CCCU schools and be a silver level sponsor of this […]

We’re happy to be back at ACSD again and excited to be at Gordon College, a Pharos client since 2012. It’s always great to see our current clients and meet new faces. Matt Boisvert and Rachel Phillips-Buck will be exhibiting and hope you’ll stop by! Come to the Table June 6-9, 2016 Gordon College Wenham, MA Will you be […]

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