Shawna Nehl is the Director of Client Development at Pharos Resources. She began her career with Pharos in 2010 and rejoined the team in 2019 to expand Pharos’ Relational Retention client community. She works closely with customers from first meeting all the way through implementation to ensure a seamless launch of their Pharos retention solution software. Prior to her work with Pharos Resources, Shawna has had great success working in multiple industries to build exceptional sales practices and teams and develop continuous improvement practices. Shawna received her B.A. in Marketing and Management from Abilene Christian University and her M.B.A. from the University of West Florida.