We take pride in building lasting partnerships,
listening to our customer’s ideas for product enhancements
and providing outstanding support.

 

 

Starting with implementation our team is with you every step of the way.

We work with your team, both on the administration-side and with IT for technical integration.

 

  • Implementation getting started
  • 1
  • Clear streamlined IT and practice timelines
  • Step-by-step process for optimizing your use of Pharos
  • One-on-one targeted training and support
  • Customizable and flexible platform to seamlessly integrate with your practices
  • Fusion data integration
  • 2
  • Aggregated data from multiple sources (SIS, LMS, etc.)
  • Centralized data display
  • FERPA compliant data access
  • Uses existing sign-on process with no new user name and password to memorize
  • Best Practices on-going training and support
  • 3
  • Best practice training sessions
  • Exclusive webinars and resources
  • Access to client-only Help Center and ListServ
  • Continued support to help increase your retention efforts and expand your campus reach

Everyday Support

As a client, we’re available to you via:

  • 800.704.6043

  • support@pharosresources.com

Everyday Resources

Our goal is to deliver 100% customer satisfaction in everything we do.

Your staff is consistently timely, thoughtful and creative in resolving any questions or reviewing future projects we are considering. I am thankful that I can come to your team with questions no matter how little, silly or large, and they are consistently helpful and kind.

Sandy Rienks - Former Assistant to the Dean of Student Care and Services at Wheaton College

I am so pleased with the help I receive from Customer Support. They are so quick to respond and find an answer to my question. They value our questions and feedback and are constantly working to make Pharos as helpful and useful as possible. We LOVE it!

Tina Netland - Administrative Assistant to the VP for Student Life and Dean of Students at Union University

The team at Pharos makes my life much easier here at Wesley. And, I know we're truly making a difference to so many students.

Tanner Polce - Former Student Success Outreach Referral Coordinator at Wesley College

You all are always so quick and responsive--really appreciate the great assistance!

Jolie Lewis - Dean of Student Success and Retention at Emory & Henry College

Great as always...

Charlene Stephens - Former Executive Director of Student Success & Retention at Wesley College

BC could not ask for better service.

Debbi Miller - Former Business Analyst/Project Manager at Boston College

Support is awesome! Very quick and professional!

Grace Scott - Athletic Director at The King's University

Excellent, accurate help, kind manner, just the right amount of friendliness, great to deal with a dedicated vendor.

Debbi Miller - Former Business Analyst/Project Manager at Boston College

Current
Customer
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Questions?

Talk to one of our team members today and let us answer any questions you may have.

 

info@pharosresources.com

Request a Demo

Schedule a demo and find out how Pharos solutions can make an impact on your campus.

 

Schedule Your Demo

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