I am so pleased with the help I receive from Customer Support. They are so quick to respond and find an answer to my question. They value our questions and feedback and are constantly working to make Pharos as helpful and useful as possible. We LOVE it!
Great as always...
Your staff is consistently timely, thoughtful and creative in resolving any questions or reviewing future projects we are considering. I am thankful that I can come to your team with questions no matter how little, silly or large, and they are consistently helpful and kind.
Our faculty unanimously chose Pharos after viewing other retention systems. They said other systems looked like they were built for business. Pharos looks like it was built for educators.
A one-stop shop for all important student academic information, communication access and recording space for timely and effective advising.
You all are always so quick and responsive--really appreciate the great assistance!
Support is awesome! Very quick and professional!
We specifically chose Pharos 360 over other early alert systems because of how easy it would be to implement at our university with faculty, staff, students, and parents across the board.
Extremely helpful and a great resource for us.
Thank you for being such great partners. Your customer service is better than any other software company I've worked with. Thank you for all you do to help institutions support, retain, and graduate students who will then go on to positively influence the world.
The team at Pharos makes my life much easier here at Wesley. And, I know we're truly making a difference to so many students.
BC could not ask for better service.
...It was a pleasure working with you guys. Your support team is one of the best out there and has allowed us at Wesley to implement the Lantern system for our campus. I can personally add that I was able to learn additional skills working with your team from the start of implementation and for that, I’m grateful.
Excellent, accurate help, kind manner, just the right amount of friendliness, great to deal with a dedicated vendor.
As always, y'all rock. There's no finer support in all the land. :)
It’s National Lighthouse Day! Lighthouses have always inspired me. They have a profound and unique purpose that serve to safeguard the community, but are also created to be unique works of art, remarkable feats of engineering and to reflect specific cultures and communities. The first lighthouse was created in 280 B.C.–the great Pharos lighthouse of […]
Today, we would like to extend a special spotlight to Abilene Christian University. If you’ve had the pleasure of reading our story then you know that Pharos Resources had its humble beginning within this amazing University. Thanks to the incredible collaborative efforts of these outstanding professionals, the concept of Early Alert was revolutionized. And it all […]
When it comes to student care, we know that there’s more than one way to approach the issues. It’s all about being able to adapt the technology and discovering the best way to utilize it on your campus. That’s why we would like to extend a special recognition to Wheaton College for their incredibly unique […]
We would like to extend a special congratulations to Hardin-Simmons University for its record-breaking implementation time! Hardin-Simmons faculty were trained and began using our software in just two weeks, and not only have they readily adopted our software but they also improved their retention by 2% in just their first semester with Pharos.
Campuses often define retention as keeping students enrolled, but this simple definition doesn’t encompass all of the practices that help students persist in their goals. Retention should be focused on student support, which is why we want to thank The King’s College for their incredible efforts in achieving this goal!